Nobody likes to be blindsided


Unmess It with Mel: weekly notes on running a business with AI
Nobody likes to be blindsided

Hi there,

Never say the hard thing for the first time in front of a room. That's this week's lesson from my 12 years in corporate.

Nobody likes to be blindsided, and I mean nobody. If you raise the controversial point in a big meeting without clearing it with your boss first, they have to react in front of everyone. That's one way to land on their bad side and potentially derail your career progress. People want to work with people they trust.

The 2-minute heads-up

Before the meeting, find the person and say: "I'm planning to raise X. Here's why. What am I missing?" You get 1 of 3 answers: they agree, they add context you didn't have, or they ask you to hold it. Any of the 3 beats a surprise.

If you own the business

Your "boss" is a customer, a partner or your team, and the same rule works:

  • Price changes: tell your best customers first, with the date and 1 sentence on why.
  • Partners: say the hard thing over coffee before it comes up in a group meeting.
  • Staff: announce a schedule or system change yourself, in person, before it shows up in a group text.

1 sentence worth stealing

"I'm about to raise this in the meeting and wanted you to hear it from me first."

Worth your 5 minutes

If a price change is on your list, here's a reason to plan it now. ISM's October services report, covered by CFO Dive (Nov 4), says many companies haven't felt the full hit from tariff and fuel costs yet or haven't passed it on to customers. ISM's survey chair says "more pricing pressure is on the way if oil and tariff cost impacts are not mitigated." National survey, so your numbers will differ, and what to charge is your call.

From me this week

Nobody likes to be blindsided
This week's blog, the full version.
12 years in corporate: 5 lessons I'd hand my younger self
The whole list.
"Don't tell anyone" never works
What to do when a secret is already out.
Open the recipe before you file the ticket
Look at how it's built before you ask someone to fix it.
Older and still useful: People and prices on 3 habits that cost only your time.

Know someone about to pitch something big or start a new job? Forward this to them.

Your turn

Hit reply and tell me 1 lesson you wish someone had handed you in your first job.

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Mel

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By Mel Ross

1 short note a week on running a business with AI + business insights to help you navigate modern day life, with 1 idea you can try that week. I'm Mel and I run my own business with a small team of AI helpers, a life HQ, and a mac mini that never turns off.

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